Terms and Conditions
Thanks for taking the time to read over the terms of service and website policies.
The following terms (“Terms of Service”) constitute an agreement between Miriam Van Doorn, (of Miriam Van Doorn and Mi Retreats ABN 60 919 325 994), and the user (“You”) that governs Your use of this website and all of its associated services, content and functionality. This policy applies to the website administered by Miriam Van Doorn, located at www.miriam-vandoorn.com (“Websites”).
Miriam Van Doorn offers the following: yoga classes – private and group (“Yoga Classes”), doula service (“Doula Services”), retreats and workshops (“Retreats” and “Workshops”) and yoga teacher training courses – Stretch Yoga Academy Brisbane (“Yoga Teacher Training”) and online yoga and meditation videos and audio for purchase through the shop (“Shop”).
Your use of the Website constitutes Your acceptance of, and agreement to the following Terms of Use. Miriam Van Doorn reserves the right to modify, alter, amend or update its Website, policies and these Terms of Use. These Terms of Use are subject to change without notice. If You do not agree with or do not accept any part of these Terms of Use, You must not use the Website or purchase from Miriam Van Doorn.
Disclaimer
Physical exercise, in all of its forms and with or without the use of equipment (such as blocks, straps or any other equipment that may be suggested by Miriam Van Doorn), is a physical activity.
Miriam Van Doorn is a qualified yoga and meditation instructor. To ensure that your risk of injury is minimised during your participation in class, workshops, retreats and other services we require you to follow the instruction of Miriam Van Doorn.
Miriam Van Doorn is not medically trained and is therefore not qualified to assess whether Students are fit to engage in any of her classes in person or online, at workshops and retreats. Students are advised to seek medical advice prior to commencing any exercise program. Participating in any form of exercise with Miriam Van Doorn is done entirely at your own risk.
You understand that with any physical activity, risk of serious physical injury is possible. Yoga and other activity is no substitute for medical diagnosis and/or treatment. You, the student assume the risk of yoga or other activity and release the teacher(s) and Miriam Van Doorn from any liability claims. You are participating in classes or workshops with Miriam Van Doorn and are aware of the physical risks involved with exercise and understand it is Your personal responsibility to consult with Your doctor or other health care provider regarding Your participation. You have no medical condition, that You are aware of, which would prevent You from taking part in classes, events or workshops, and You assume responsibility for any risk or injury You may sustain as a result of Your participation. You have read the above release and waiver of liability and understand its contents. You understand that it is your responsibility to find a pace that suits you. You agree to the terms and conditions stated above.
We accept no liability for any loss whatsoever including consequential loss suffered by you arising from products and/or services we have supplied.
Private or One-on-One Sessions in Yoga or Meditation or Doula Packages
All private sessions must be paid upon booking. Any cancellations that occur more than 24 hours before the scheduled time may be re-booked at no additional cost. Cancellations that occur within 24 hours will be non-refundable.
Pricing
All prices, products and offers include GST.
Alp prices are correct at the time of online publication.
Prices may increase from time to time. Notice of any such increase will be provided on our website and by email to existing students.
Miriam Van Doorn is not responsible for additional bank fees that you may incur from your bank. Bank fees are under the terms and conditions of contractual agreements that lie between you and your bank.
Workshops
Miriam Van Doorn does not offer refunds or credits on workshops for change of mind, injury, illness, change of address or any other reason. All purchases are final.
If you cannot attend, you may transfer your workshop ticket into another person’s name by emailing miriamvandoorn@optusnet.com.au at least 24 hours before start of workshop.
Full payment is required upon booking.
Please arrive at least 10 minutes before the scheduled start time of the workshop. Door will close at the advertised start time. Late entry to workshops will not be permitted. Latecomers will be considered a no show.
Gift Cards
Gift Cards can be used for any classes, workshop, retreat or Doula service.
Gift Cards are not redeemable for cash.
Valid for 24 months from the date of first use.
Gift Cards are not transferable.
Miriam Van Doorn does not offer refunds, transfers, suspensions or extensions on Gift Cards for change of mind, injury, illness, change of address or any other reason. All purchases are final.
Intellectual Property
The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a licence to use those materials.
All trademarks, brands and logos which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.
Our Liability
Miriam Van Doorn and Representatives will not be liable and excludes all liability under these Terms and Conditions or in any other way for all injury, illness, damage or loss of any kind whatsoever directly or indirectly sustained by you in relation to participating in any class in person or online, workshops and retreats. You herby agree to release Miriam Van Doorn and its Representatives from all claims relating to participating in any Class, in person or online, workshop or retreats.
Limitation on Liability
In no event shall Miriam Van Doorn be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (I) errors, mistakes, or inaccuracies of content, (II) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Website, (III) any unauthorised access to or use of Mi Retreats and Miriam Van Doorn secure servers and/or any and all personal information and/or financial information stored therein, (IV) any interruption or cessation of transmission to or from the Website, (V) any bugs, viruses, Trojan horses, or the like, which may be transmitted to or through the Website by any third party, and/or (VI) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Website, whether based on warranty, contract, tort, or any other legal theory, and whether or not Miriam Van Doorn is advised of the possibility of such damages.
Any reference to a person, entity, product, or service on this Website does not constitute an endorsement or recommendation by Miriam Van Doorn. Miriam Van Doorn is not responsible for any third party content on the Website or third party web page accessed from this Website, nor does Miriam Van Doorn warrant the accuracy of any information contained in a third party website or its fitness for any particular purpose.
No communication of any kind between you and Miriam Van Doorn or a representative of Mi Retreats and Miriam Van Doorn shall constitute a waiver of any limitations of liability hereunder or create any additional warranty not expressly stated in the terms of use.
Miriam Van Doorn reserves the right to remove any material posted on the Website that it determines in its sole discretion of any law or right of any person, infringes the rights of any person, or is otherwise inappropriate for posting on the Website.
Indemnity
You agree to defend, indemnify and hold harmless Mi Retreats and Miriam Van Doorn, its subsidiaries, affiliates, subcontractors, officers, directors, employees, consultants, representatives and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees and costs) arising from: (i) your use of and access to the Website; (ii) your violation of any term of this Agreement; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that one of your submissions of Content caused damage to a third party. This defence and indemnification obligation will survive this Agreement and your use of the Website.
Acceptance of Terms For Online Yoga and Meditation Classes
By using the Website, you agree to be bound by this Agreement. If you do not accept the terms of this Agreement, you should leave the Website and discontinue use of the Service immediately. Miriam Van Doorn may modify this Agreement from time to time, and such modification shall be effective upon its posting on the Website. You agree to be bound by any modification to this Agreement when you use the Website after any such modification is posted; it is therefore suggested that you review this Agreement regularly.
Purchasing Yoga and Meditation Videos and/or Audio File
Health Disclaimers and Personal Responsibility
By using the Website you acknowledge that you understand that physical exercise involves (sometimes) strenuous physical movement, and that such activity carries the risk of injury whether physical or mental. You understand that it is your responsibility to judge your physical and mental capabilities for such activities. It is your responsibility to ensure that by participating in online classes and workshops with Miriam Van Doorn, you will not exceed your limits while performing such activity, and you will practice at the appropriate level of classes for your skills and abilities, as well as for any mental or physical conditions and/or limitations you have. You understand that, from time to time Miriam Van Doorn may suggest physical adjustments or the use of equipment and it is your sole responsibility to determine if any such suggested adjustment or equipment is appropriate for your level of ability and physical and mental condition. You expressly waive and release any claim that you may have at any time for injury of any kind against Miriam Van Doorn.
Under 18 Years
The online yoga and meditation video and audio content is not directed to persons under eighteen (18) years of age, and by providing information about yourself to Miriam Van Doorn you are representing that you are eighteen (18) years of age or older. Any person under the age of eighteen (18) must seek permission from a parent or guardian and agreeing to the Terms and Conditions positively binds this permission.
Non-commercial Use
The online content may not be used in connection with any commercial purposes, except as specifically approved by Miriam Van Doorn. Unauthorised framing of or linking to any of the Website is prohibited.
International Use
Due to the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from Australia or the country in which you reside.
Yoga Retreat Refund and Cancellation Policy
Please read the following terms and conditions carefully. These terms and conditions and undertakings apply to your booking with Miriam Van Doorn. By making your booking you are irrevocably agreeing to enter a contract with us on these terms and conditions. That contract becomes binding immediately on our confirmation of your booking.
It is your responsibility to read and understand the cancellation policy before making a reservation. Naturally, no one registers with the intention of cancelling or postponing their retreat, but unexpected things do happen, so please purchase travel cancellation insurance once you have made your reservation. Know that I also pay accommodation and catering upfront and am also bound to cancellation policies.
Guest cancellation
If you cancel your retreat, Mi Retreats/Miriam Van Doorn will apply the portion of your payment as a credit for another retreat run by Miriam Van Doorn to be taken within 18 months of the original Retreat date or we can also transfer your full or part payment to another retreat guest of your choosing. Depending on when you cancel, cancellation penalties apply as follows:
Australia Retreats:
Deposit is non-refundable.
If you cancel 22 – 60 days before the Retreat start date, 60% of your payment can be applied to another retreat. You will forfeit 40% of the payment.
If you cancel 21 days or within 21 days before the Retreat start date, you will forfeit the entire payment.
If you find another retreat guest to take your place and they have paid in full, 90% of your payment will be returned to you.
If Mi Retreats/Miriam Van Doorn assist you in finding another retreat participant to take your place, 80% of your payment will be returned to you.
Exceptions to our policy cannot be made for any reason. We also do not offer credit for a participant arriving late or leaving early. Thank you for your consideration.
International Retreats:
Deposit is non refundable.
If you cancel 6 months before the Retreat start date, 50% of your payment can be applied to another retreat or refunded. You will forfeit 50% of all the payments received so far.
If you cancel 3 months before the Retreat start date, you will forfeit the entire payment.
If you find another retreat guest to take your place and they have paid in full, 90% of your payment will be returned to you.
If Mi Retreats/Miriam Van Doorn assist you in finding another retreat participant to take your place, 80% of your payment will be returned to you.
Exceptions to our policy cannot be made for any reason. We also do not offer credit for a participant arriving late or leaving early. Thank you for your consideration.
General Cancellation
Mi Retreats and Miriam Van Doorn reserve the right to cancel the Retreat prior to departure and will not be held liable for flights and such costs. If such cancellation is NOT due to circumstances beyond the control of Miriam Van Doorn, you may transfer your full Retreat payment to another retreat, or you may request a refund of payment. However, no compensation or refund will be made if cancellation arises before or during the trip from circumstances beyond our and/or our suppliers’ control (force majeure) such as war, strife, civil disobedience, strikes, terrorist activity, adverse weather conditions, fire, natural disasters, etc., unless Mi Retreats is able to recover any related sums. In the event of cancellation arising from circumstances beyond our control, trip-related sums recovered by Mi Retreats will be distributed equitably to the participants after MI Retreats deducts all out-of- pocket costs and related expenses, constituting a settlement with you. Mi Retreats and Miriam Van Doorn is not responsible for expenses, including but not limited to lodging, meals and transportation, incurred for delays and/or detainments beyond the trip itinerary as a result of circumstances beyond our and/or our suppliers’ control as stated above. It is recommended that participants purchase their own trip/travel cancellation insurance.
Refund Policy
If the participant leaves the Retreat prior to its conclusion, refunds will not be made for the unused portion of the Retreat. No refunds will be made for any excursion, meal, yoga class or other activity that the participant misses or decides not to participate in for any reason.
Medical Insurance
Each participant is responsible for checking with their current health insurance provider and insuring that they have adequate medical coverage. Participants will be asked to provide a medical history including any current injuries or pre-existing conditions, as well as an emergency contact name and telephone number. Once the deposit has been received, a health form will be sent out for you to fill out, sign and return. Mi Retreats reserves the right to refuse acceptance of your deposit to participate in the Retreat based on the medical information provided. Should this occur, you will be informed and all monies will be refunded in full.
Release/Responsibility
I agree that Mi Retreats and Miriam Van Doorn and its representatives, except for their gross negligence or willful misconduct, shall not be held liable for any injury, damage, loss, delay or irregularity that may be occasioned for any reason to me, including, but not limited to any defect in a vehicle, the acts or default of any company or person engaged in conveying a participant, acts of God, terrorism, acts of war, or detention; delays or expenses arising from quarantine, strikes, thefts, pilferage, force majeure, civil disturbances, government restrictions or regulations, accidents by aircraft, boat, bicycle or motor vehicle, or in any restaurant or accommodation; failure of any means of transportation to arrive or depart as scheduled or changes in transit, or villa services; missed airline or other transportation connections; or for additional expenses resulting from changes in exchange rates, tariffs, or itinerary. The participant agrees to assume any risks associated with the Retreat and agrees no liability will be attached to Mi Retreats, its employees or agents. By paying the deposit, the participant releases Mi retreats and its representatives from any such responsibility or liability. It is therefore suggested participants purchase their own cancellation, property damage (including luggage), and accident insurance.
Photographs/Videotapes
Mi Retreats and Miriam Van Doorn will at times be photographing and/or videotaping the Retreat. Mi Retreats wishes to use such photographs/videos in its advertising, displays, publicity materials, and publications. Participants are deemed to have consented to Mi Retreats using such images of you. However, if you prefer not to appear in any of the images/footage, please inform Miriam Van Doorn prior to the commencement of the Retreat.
Acknowledgement & Acceptance
I have read the above Terms and Conditions and understand the information pertaining to the Retreat I am aware I must be covered by my own travel insurance appropriate to the activity in order to participate in this Yoga Retreat and will not hold Mi Retreats and Miriam Van Doorn responsible.
The following points are key factors, which you need to acknowledge when registering for a Retreat with Miriam Van Doorn and Mi Retreats.
I understand and agree:
That an AUS$300 non-refundable deposit is due at the time of booking, with the balance payable no later than the date given on the relevant retreat page.
To qualify for the Early Bird Discount I must book and pay in full by date given.
If I book within 2 months of the departure date I understand that full payment is required at the time of booking.
I have read and understand the cancellation policy.
I must complete and return a Health and Emergency Contact Form.
That I am participating in an active Retreat and at times may find it mentally and physically challenging. The onus is on me, the participant, to ensure that I am physically fit to undertake the retreat.
I take full responsibility for my own health and well-being during the program and I understand the risks of travel in the developing world. I will not hold Mi Retreats or any of the contractors and staff responsible for injuries or other medical or emotional problems that might occur.
I understand that Mi Retreats reserves the right to modify the itinerary, to accept or retain any person as a participant in the program at any time, or to withdraw the tour if they deem it necessary for the comfort, convenience or safety of the participants.
I understand if I wish to cancel my reservation, it must be done in writing or via email and the cancellation will be effective as of the date Mi Retreat receives it. The deposit is non-refundable and is subject to the refund policy - listed further down.
Mi Retreats and Miriam Van Doorn reserve the right to cancel a trip that is below the minimum of 6 participants. If this is to occur, Miriam Van Doorn will notify me in advance and give me a full refund, including the deposit within 30 days of cancellation. I understand that Mi Retreats isn’t responsible for any additional expenses incurred in relation to this trip such as air tickets, passport and visa costs, nor any medical vaccination and preparations.
I have read the below Full Terms and Conditions and understand and accept them, along with the Terms and Conditions - Essentials. (As above)
Fitness Levels
Moderate fitness levels are required for the Yoga Retreats. Some days involve walking up steep hills and across valleys to waterfalls. The onus is on each participant to ensure that they are medically fit to undertake the tour.
Accommodation
All prices are shown on a per person twin share rate with a single supplement as needed. Double, twin and single rooms are usually available and your preference can be specified on the booking form. Please understand in high season a single room may not be available. If you are traveling alone and are happy to share with another single of the same sex in a twin room, please let us know and we will endeavour to partner you with another single traveller. If this is not possible, the single supplement will apply.
Journey Inclusions and Exclusions
Inclusions for the Yoga Retreats are: accommodation at the retreat destination, meals as stated in itinerary, all retreat classes, and daily excursions. Not included are personal documentation and visa costs, departure taxes, flights and travel to the retreat destination, travel and trip cancellation insurance, excess baggage charges, medical requirements including inoculations or vaccinations, meals and beverages not specifically mentioned in inclusions, telephone calls, laundry, optional extra tours, gratuities and items of a personal nature are not included. Prices quoted are subject to change in the event of any unforeseen increases in fuel costs including currency fluctuations (relevant to aircraft or travel and transfer services) and/or Government levies/taxes.
Travel Documentation
All travellers require a passport valid for at least 6 months after the date of departure, together with onward travel documents and sufficient funds for the duration of the stay. The onus is on the traveller to ensure passports and relevant visas are current and valid. Sufficient blank VISA pages in your passport (not endorsement pages) are also required by certain immigration authorities; please ensure that you have at least 3 blank, double facing pages in your passport prior to travel. If there are insufficient blank pages in your passport then entry into a country could be denied. All passport holders should verify with their travel agent or relevant Consulate concerning visa entry requirements. If travellers are extending their journey to other countries, please establish entry requirements for those countries as well. Applications, costs and relevant documentation are the responsibility of the traveller. Mi Retreats, their staff and their agents, cannot be held liable for any visas or travel documents not held by the traveller nor any costs relating to refused travel by Airlines or the authorities.
Deposits and Payments
Reservations are accepted on a first come, first served basis, as space is limited. To secure your place, a non-refundable deposit of AUS $300 is due at time of reservation. Full payment is required 60 days before travel (unless otherwise stated). Please refer to the relevant Retreat page for specific date deadlines for payments and the currency it is costed in. Payments can be made by bank transfer. or via the website secure Stripe link.
Tour Cancellations
Please note that we require minimum numbers for the journeys to operate. Should the minimum number of participants not be reached, Mi Retreats reserves the right to cancel a trip that is below the minimum of 6 participants. If this should occur, Mi Retreats will notify you in advance and give a full refund, deposit included, within 30 days of cancellation. Note that Mi Retreats is not responsible for any additional expenses occurred in relation to this trip, such as air tickets, passport and visa fees or medical vistas in preparation.
Travellers are required to provide a copy of their Travel Insurance and it is recommended that you include TRIP Cancellation Insurance. Mi Retreats is not responsible for conjunction of air tickets or additional travel arrangements booked through any source. Cancellations due to Travel Advisories, Acts of War or terrorism, Acts of God, Natural disasters, strikes, technical problems, political upheaval or any other circumstances outside the control of Mi Retreats. Cancellations for any of these reasons will not be eligible for any form of refund.
Refunds and Unused Services
No refunds will be made for no-shows or any other unused services irrespective of whether they form part of the inclusive tour price or are in respect of pre-booked optional arrangements.
Travel Insurance
Individuals are responsible for their own Personal Insurance. Mi Retreats highly recommends all participants protect themselves and their trip investment by purchasing an accredited Travel Insurance Protection Plan. Your Personal Travel Insurance should include trip cancellation insurance. Personal items, such as jackets, cameras, purses and daypacks are the sole responsibility of the owner. Participants are required to provide a scanned copy of their Travel Insurance to Mi Retreats at the time of payment.
Currency Exchange Rates and Bank Charges
Due to the currency fluctuations, each retreat is priced in the same currency as it is costed in. This protects our clients from currency fluctuations and hedged conversion rates. The onus is on the client to ensure we receive the full amount due, without bank charge deductions. Bank rates on the day of payment will apply.
Medical
Please consult a general practitioner or travel clinic and discuss all travel related medical questions prior to travel. Please check for all required immunisations with your nearest travel clinic or general practitioner and establish what precautions will be required.
Special Requests and Dietary Preferences
Special requests and dietary preferences should be specified at the time of booking. Whilst every effort will be made to fulfil these requests, Mi Retreats cannot guarantee that these requests will be met.
Privacy Policy
Mi Retreats and Miriam Van Doorn recognise that privacy is important. In order to provide you with the services that we offer, we will collect some personal information from you which will only be used to facilitate your travel, Hotels and Ground Handlers who partner with us in providing you travel services, and then only for the purposes of your trip. We will always safeguard your personal information to the best of our ability. We will also need to collect payment information in order to process cheques and/or Credit Cards. This information will only be collected through secure means using proven third-party tools and will not be stored or retained by Mi Retreat.